Flying is a favourite mode of travel amongst Australians, making recruitment and employment within the aviation industry a demand that is growing rapidly. As with any other job or profession, a certain set of skills are required to successfully carry out a job in aviation. Recruiters will look for particular skills held by applicants that will put them ahead of the other candidates. If you are thinking about applying for a position in the aviation industry, here are some highly valuable skills that recruiters look for.

Healthy people skills:

It is important that you are confident being around people and communicating with others. Good customer service is a vital attribute you can bring to any position within aviation. Positions vary from customer service agents who handle your enquiries and check ins, to flight attendants who are in contact with passengers for long periods of time. Being able to practice patience, listening skills, problem solving skills and the ability to work collaboratively in a team are all favoured amongst industry recruiters.

Critical thinking/problem solving skills:

With the ever changing nature of a day in the aviation industry, having the ability to adapt to changes that happen in the daily routine is a skill that employers look for in their candidates. This skill is favoured to keep up with challenging situations that may arise during the day or during a flight, or those that require you to make last minute decisions. Having the ability to effectively and calmly solve problems puts you in a favourable position to becoming an employee within Aviation.

Positive Attitude:

Like all jobs, you will succeed if your attitude towards work stays positive. This applies to your every day interactions with passengers and work colleagues as well as duties you may have to undertake. The more positive approaches you take to your working conditions, the more productive you will be. It is important to remember that we bounce off those around us, our moods can have an impact on those around us.

Emotional Intelligence

This refers to the ability to respect others views and practice empathy toward their situation. You may encounter stressed passengers who have to sit with a disruptive passenger or ones who are upset that they misjudged their check in time and have missed their flight. To be able to sympathize with their situation and understand how they must be feeling is important as it shows you are someone they can rely on to help them.


Being self motivated is a useful skill to have in the aviation industry as well as your ability to respectfully take lead in matters that call you to. With the array of leadership opportunities available in the industry, those that are natural born leaders will thrive. Leadership roles include ground staff supervisors, pilots, quality assurance positions, as well as airport managers and directors.

Are you seeking a job in the aviation industry? At Centastaff we strive to find the perfect candidates for airport and aviation employment positions. If you need help to find a job in this industry, get in touch with the team at Centastaff today.

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